Effective Date: 11/22/2024
Introduction
Ox Glass is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines what information we collect, how it is used, and the strict measures we take to protect it.
SMS For Consent Communication
● The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communication
We do the following with your information:
● If you have consented to receive text messages from Ox Glass LLC, you may receive text messages related to completing glass installation. This includes appointment reminders, meetings and follow up cases. Example: Hello, Thank you for contacting Ox Glass LLC, how can we help you? Reply “Stop” to opt-out any time. Message and stat rates may apply, for assistance, text “Help” or visit our Privacy Policy and Terms of Service page on https://www.ox-glass.com/privacy-policy/
● Frequency and Fees: Our SMS message frequency will be from 1 to 100 text messages daily across all users. Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally. There could be potential fees for SMS message interaction with Ox Glass LLC. Any carrier may vary their fees for SMS messaging based on geographic location, and the type of message being used.
● Opt-In Method: Customers will opt-in for SMS messaging from Ox Glass LLC through intake forms on our website located at https://www.ox-glass.com/contact-us/, this agreement for SMS will not be shared with third parties for marketing purposes.
● Opt-Out Method: Customers will be able to opt-out for SMS messaging from Ox Glass LLC by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can opt back in at any time by replying START.
What Type of Information Do We Collect?
We collect the following information:
● Personal Information: Name, email address, phone number, and other details you provide directly through our website or services.
● Usage Data: Information related to how you interact with our website, including IP addresses and browser types.
How Is the Information Collected?
We collect information through:
● Direct input from you via forms, registrations, or purchases.
● Your consent when opting into SMS or email communication.
How Do We Use the Information That We Collect?
We use the information to:
● Provide the services or products you request.
● Communicate updates or respond to inquiries.
● Improve our offerings and customer experience.
● Maintain compliance with legal or regulatory requirements.
Our Sharing Policy
● No Third-Party Sharing or Selling: We do not share, sell, or trade your personal information, including phone numbers or SMS opt-ins, with third parties for marketing or any other purposes.
● No Affiliate Sharing: Your data is not shared with affiliates for their use.
● SMS Consent: Phone numbers collected for SMS purposes will be used solely for communications you have opted into.
Your Privacy Rights
You have the right to:
● Access or request a copy of the information we collect.
● Opt-out of communications at any time by contacting us or following the opt-out instructions provided in our messages.
Changes to Our Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be posted here with the effective date. Continued use of our services indicates your acceptance of any changes.
Contact Information
If you have questions or concerns about this Privacy Policy or your personal information, please reach out to us:
Email: billing@ox-glass.com
Phone: 385-243-9266